Agile transformation: thinking of change, or change of thinking?

Have you ever asked your clients what quality means to them? If so, you have very probably been confronted with many more or less different answers depending on personal preferences and expectations of the given customer. There is no absolute quality. If a service or product meets expectations of a particular client, he considers it a service or product of a good quality. So we are clear on our mission – we aim to stay customer oriented and address client´s requirements in order to achieve maximum quality.

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